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Returns & Exchanges
At Halifax Paper Hearts, we want you to love every piece of stationery and home decor you receive. If your order isn't quite right, we offer returns on unused items within 30 days of delivery.
1
Initiate Your Request
Email our studio team with your order number and the reason for your return to receive a Return Authorization number.
2
Prepare Your Package
Securely pack the items in their original packaging to ensure they remain crisp and undamaged during transit.
3
Ship It Back
Affix the provided shipping label or use your preferred carrier to send the package back to our Halifax studio.
4
Receive Your Refund
Once we inspect the items, we will issue a refund to your original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing